Customer Relationship Management Unit always pays attention to the following goals:
1- Identify customers.
2- Identify and implement the best way to communicate with customers.
3- Focusing on the needs, facilities and problems of potential customers, negotiate with them and convince them to buy the product.
4- Retain customers after the first purchase.
5- Enable customer satisfaction and loyalty.
6- Check the Customer Satisfaction Number ( CSI ) every year and announce it to the senior managers of the organization.