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Customer service

Customer service

Customer Relationship Management Unit always pays attention to the following goals:

1- Identify customers.

2- Identify and implement the best way to communicate with customers.

3- Focusing on the needs, facilities and problems of potential customers, negotiate with them and convince them to buy the product.

4- Retain customers after the first purchase.

5- Enable customer satisfaction and loyalty.

6- Check the Customer Satisfaction Number ( CSI ) every year and announce it to the senior managers of the organization.

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